“I could not thank Mason enough for my hair. He truly spent the time and energy working on my hair and making sure I felt comfortable the whole way through.
He listened to everything I wanted in our consult and really showed his talents through the end product. Showing and recommending products that will suit me and my hair really helped me understand what I would do outside of the salon.
Mason is now my go to hairdresser and I could not be thankful enough for creating such a beautiful welcoming environment that was full of energy and love. The staff are all extremely welcoming and all so professional.”
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Reviews
I've been visiting Mason James Hair for over a year now, and the transformation in both the style and the health of my hair has been incredible. Natasha and I both look forward to our appointments not just for the results, but for the experience.
Mason is an absolute gem. Beyond being a talented stylist, he provides excellent advice on products and maintenance that actually works. What really sets this salon apart, though, is the atmosphere. The conversations are always wonderful, and at this point, it feels like visiting family.
If you're looking for a team that truly cares about your hair and makes you feel right at home, I can't recommend them enough.
Kartik Berry Originally posted on Google Reviews 28 March 2026
I got my first curly cut with Jannett and I’ve never loved my hair more. I have relatively fine hair but the way she cut it and styled it made the biggest impact on how voluminous it looks. Also the vibes in the salon are immaculate - I’ll definitely be back!
Zaina Malhis Originally posted on Google Reviews March 2026
Have struggled to find an actual hairdresser for men's hair. Not a barber. Someone who actually knows how to use scissors. Gave Mason from Mason James Hair a try and it's the best haircut I've had. A proper hairdresser experience and not just an in and out rush that so many non-qualified "barbers" attempt to do.
Can't thank Mason enough for a fabulous experience and he has a loyal and repeat customer form me.
Nathan C Originally posted on Google Reviews February 2026
Lili, Mason, Jeanette and the entire team are personable yet professional! Always a positive experience x
Lilly L Originally posted on Google Reviews September 2025
Mason James Hair is truly amazing! I’m lost for words where do I even start. The service and expertise is truly unmatched. It’s honestly the best experience I’ve ever had at a salon. Marcia is absolutely wonderful she makes you feel so important and comfortable. The lovely Lili cut and styled my hair into gorgeous long layers that I absolutely adore. The interior and aesthetic of the salon is stunning and very modern. I highly recommend Mason James Hair for the incredible quality and expertise of the stylists. Thank you so much to the whole team!
Lauren M Originally posted on Fresha Reviews September 2025
I walked in for a simple colour and cut, but walked out completely transformed in the best way! I came with one idea, but Jeannette kindly (and confidently!) guided me in a different direction… and I’m so glad she did. Her eye for what suits someone is incredible. She didn’t just do my hair she recreated me! I’ve never felt this good after a hair appointment in recent years. Thank you for your honesty, creativity, and care. You’ve gained a loyal client!
Esra Casas Originally posted on Google Reviews August 2026
Words can’t describe how much of a gem this place is!
I first came to Mason James about a year ago desperate for someone to save my hair. It had been absolutely butchered from the previous place I’d gone to. Thinned hair, over bleached etc. The worst of it!
The whole team were so welcoming and understanding about what happened and immediately came up with a long term plan to save my hair, particularly because my wedding was coming up.
Throughout the year they have each worked on my hair in their own ways and have each been a dream. Janette, to her colouring and rebuilding, to Lili’s styling for my bridal shower, to Mason giving me the most beautiful and lifting haircut.
I know I’ve got the right people around me when I can just trust what they’re going to do.
The entire place is built on a culture of family, humility and kindness. If you’re considering booking in, do it now. I’ve definitely found my salon for life. 🤍
Chloe Ralston Originally posted on Google Reviews February 2025
After being recommended to Mason James Hair, I had to see what the hype was all about. They did not disappoint. The whole team are very friendly and willing to have a conversation. Mason took the time to sit with me and discuss what I wanted done to my hair. He brought my vision to life.
He is very passionate about his salon and the tiny details.
I had a great experience and I would recommend :)
Monique Ballard Originally posted on Google Reviews October 2023
What a beautiful experience! I live around the corner to Oakhill Village and happened to walk passed the other day and was greeted with a big smile from the owner. He introduced himself welcomed me in to have a free hair consultation. Mason is very knowledgeable with his products and how he could help with the condition of my hair. Upon leaving he gave me free samples of his products to try and I absolutely love them! I am booked in for an appointment next week and super excited!
Rouben Cherchian Originally posted on Google Reviews January 2023
Mason James Hair is celebrated throughout the Castle Hill community for its exceptional technical skill and genuine, family-oriented atmosphere. Clients consistently highlight the team’s ability to deliver high-quality results, from precision style cuts to sophisticated colour transformations and specialised curly hair services. The stylists are frequently praised for their honesty and professional guidance, ensuring every guest leaves with a look that is both beautiful and sustainable.
The salon experience is defined by a warm and welcoming environment where every visitor is treated like a member of the family. Reviewers often mention the beautiful energy of the space, noting that the team led by Mason and Jeanette goes above and beyond to make clients feel comfortable and heard. This commitment to personalised care and authentic connection has earned the boutique a reputation for being much more than just a place for a haircut.
Beyond the styling chair, the salon's dedication to hair health and premium, sustainable products is a recurring theme in five-star feedback. Clients regularly report a remarkable difference in the condition of their hair, appreciating the staff's knowledge and the results achieved through their curated range. It is this combination of professional excellence and a wholesome, fun culture that keeps the local community returning year after year.